Shipping Policy

Shipping Policy

1. Introduction

Thank you for choosing Worldwide-Sea for your shopping needs. This Shipping Policy outlines the shipping options, costs, and delivery times available for our customers. Please read this policy carefully before placing your order.

2. Free Shipping

  • Eligibility: We offer free shipping on all orders with a total value of $99 or more. The free shipping applies to standard shipping methods within the contiguous United States. To qualify for free shipping, the subtotal of your order (excluding taxes, gift cards, and any applicable fees) must reach the minimum threshold of $99.
  • How It Works: Once you add items to your cart and the subtotal meets the $99 requirement, the free shipping option will be automatically selected at the checkout. You do not need to enter any special codes or take additional steps to avail of this offer.

3. Shipping Charges for Orders Under $99

  • Fee Structure: For orders with a total value of less than $99, a flat shipping fee of $10 will be applied. This fee covers the cost of standard shipping within the contiguous United States. The shipping fee will be calculated and displayed during the checkout process before you confirm your order.
  • Calculation: The $10 shipping charge is added to the subtotal of your order (excluding taxes, gift cards, and any applicable fees). If you have multiple items in your cart and the total value is below $99, the $10 shipping fee will still apply as a single charge for the entire order.

4. Shipping Methods and Estimated Delivery Times

  • Standard Shipping: For both free - shipping - eligible and non - free - shipping orders, we use standard shipping services provided by reliable carriers. Standard shipping typically takes [7] - [15] business days for delivery within the contiguous United States. Please note that these are estimated delivery times and actual delivery may be affected by various factors such as carrier delays, customs clearance (for international orders), and destination location.

5. International Shipping

  • Availability: We currently offer international shipping to all countries. However, the shipping options and costs may vary depending on the destination country.
  • Cost and Delivery: International shipping charges are calculated based on the weight of the package, the destination country, and the shipping method selected. During the checkout process, you will be provided with a detailed breakdown of the international shipping costs. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping cost calculated at our end.
  • Delivery Times: International delivery times can vary widely depending on the destination country and customs clearance procedures. Generally, international orders may take [7] - [15] business days for delivery, but it could be longer in some cases.

6. Shipping to P.O. Boxes and APO/FPO Addresses

  • P.O. Boxes: We are able to ship to P.O. boxes within the United States. However, please note that certain shipping methods, such as expedited shipping, may not be available for P.O. box addresses. Standard shipping will be used for orders shipped to P.O. boxes, and the estimated delivery times will apply as per our standard shipping policy.
  • APO/FPO Addresses: We also ship to APO/FPO addresses. Shipping to these addresses may have specific requirements and restrictions. The shipping cost for APO/FPO addresses will be calculated based on the standard shipping rates applicable to military destinations. Delivery times may vary depending on the destination and the shipping carrier's services to military addresses.

7. Order Processing Time

  • Processing Time: Once you place an order, it typically takes [X] business days for us to process your order before it is shipped. This processing time includes verifying your payment information, preparing your items for shipment, and arranging for the carrier to pick up the package. During peak seasons or high - volume periods, the processing time may be slightly longer.
  • Tracking Your Order: After your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website. Please allow [1] - [5] business days for the tracking information to become available, as it may take some time for the carrier to update their system.

8. Shipping Address Changes

  • Before Shipment: If you need to change the shipping address of your order before it has been shipped, please contact us as soon as possible at 277948194@qq.com. We will do our best to accommodate your request, but please note that once an order has been processed and is in transit, we may not be able to change the shipping address.
  • After Shipment: If your order has already been shipped and you need to change the shipping address, you will need to contact the carrier directly. The carrier may charge an additional fee for address changes in transit, and there is no guarantee that they will be able to accommodate your request.

9. Shipping Restrictions

  • Prohibited Items: Certain items may be subject to shipping restrictions due to legal regulations or carrier policies. These may include items such as hazardous materials, flammable substances, and certain types of electronics. We will notify you if any of the items in your order are subject to shipping restrictions and may not be able to ship those items to your selected destination.
  • Restricted Destinations: There may be certain destinations where we are unable to ship due to various reasons, such as political instability, trade embargoes, or lack of reliable shipping services. If you attempt to ship to a restricted destination, you will be notified during the checkout process, and you will need to select an alternative shipping address.

10. Returns and Exchanges Related to Shipping

  • Return Shipping: If you need to return an item, the shipping cost for the return will be your responsibility, unless the return is due to a mistake on our part (such as sending the wrong item or a defective item). In the case of a return due to our error, we will provide you with a prepaid return shipping label.
  • Exchange Shipping: If you are exchanging an item, we will cover the shipping cost for sending the replacement item to you. However, you will be responsible for the shipping cost of returning the original item to us, unless the exchange is due to a mistake on our part.

11. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at 277948194@qq.com. Our customer service team will be happy to assist you.