Frequently Asked Questions

How accurate is the body fat scale?

Our body fat scale uses advanced bioelectrical impedance analysis (BIA) technology to provide highly accurate measurements. However, accuracy can be affected by factors such as hydration levels, time of day, and recent exercise. For the most accurate results, it's recommended to use the scale at the same time each day, preferably in the morning after using the restroom and before eating or drinking.

How do I use the body fat scale correctly?

First, step onto the scale barefoot. Make sure your feet are evenly placed on the metal electrodes on the scale surface. Stand still and upright with your weight evenly distributed. The scale will then start to measure various body parameters, including body fat percentage, weight, and BMI. Wait for the measurement to complete, and the results will be displayed on the scale's screen.​

What body parameters can the body fat scale measure?​

In addition to body fat percentage, our scale can measure weight, body mass index (BMI), muscle mass, bone mass, water percentage, and visceral fat level. These measurements provide a comprehensive overview of your body composition.​

Do I need to register my body fat scale?

While registration is not mandatory, it offers several benefits. By registering your scale, you can sync your measurement data with our mobile app (if available), track your progress over time, and receive software updates to ensure the best performance of your scale.​

How do I change the units of measurement on the body fat scale?​

Most of our body fat scales have a simple button - press combination to change units. Usually, you can find a "unit" button on the scale. Press and hold this button for a few seconds, and the units will cycle through options such as kilograms/pounds for weight and Celsius/Fahrenheit for temperature (if applicable). Release the button when the desired unit is displayed.

Why is my body fat scale not turning on?​

There could be a few reasons. First, check if the batteries are properly inserted and have sufficient power. If the batteries are new and correctly installed, there may be an issue with the scale's internal components. Try removing the batteries for a few minutes, then re - inserting them. If the problem persists, contact our customer service for further assistance.​

Can I use the body fat scale on different types of floors?

It's best to use the body fat scale on a hard, flat surface such as a tile or hardwood floor. Using it on a carpeted surface or an uneven floor may affect the accuracy of the measurements as the scale needs to make proper contact with the ground to function correctly.​

How often should I calibrate my body fat scale?

Our body fat scales are pre - calibrated at the factory and generally do not require regular calibration. However, if you notice significant discrepancies in the measurements or if the scale has been dropped or damaged, you may need to contact our customer service for calibration instructions or to arrange for servicing.​

Can multiple people use the same body fat scale?

Yes, multiple people can use the same body fat scale. Each person can set up their own profile in the scale's memory (if it has a multi - user function) or in the associated mobile app. This allows the scale to store and track individual measurement data separately for each user.​

How do I clean my body fat scale?​

Use a soft, damp cloth to clean the surface of the body fat scale. Avoid using harsh chemicals or abrasive cleaners as they may damage the scale. Make sure to dry the scale thoroughly before using it again to prevent any water from getting into the internal components.​